The Shadowbear Cyber Defense Suite gives your 10-75 person team 24/7 security monitoring, employee training, and backup in one done‑for‑you service.
Everything your business needs to stay secure
Most cybersecurity platforms dump tools in your lap. We handle the hard stuff for you — so your team stays protected, productive, and out of the headlines.
People
Training, phishing simulations, and dark web monitoring to keep your team from getting tricked.
Systems
24/7 monitoring, threat response, vulnerability scanning, and patching for your cloud and devices.
Data
Endpoint, server, and cloud backup with monitoring and test restores (Command tier).
Proof
Log retention, executive reports, and regular reviews so you can answer “Are we actually secure?”
Pick the level of defense that fits your risk
Every plan includes onboarding, monthly reporting, and real support from our cybersecurity team.
Core Defense
For lean teams that need modern baseline security.
$39
Per user/month
$39/user/mo, 10‑user billing minimum
24/7 SIEM & response (30 day log retention)
Endpoint detection
Monthly Security awareness training
Quarterly phishing simulations
Monthly summary report
60 minutes of investigation and response per incident included
Advanced Defense
For teams that want proactive, audit‑ready protection.
$69
Per user/month
$69/user/mo, 15‑user billing minimum
Everything in Core, plus:
1‑year SIEM log retention (meets compliance needs)
Vulnerability scanning
Managed patching
Dark web monitoring
Unlimited SIEM supported third-party cloud integrations
Annual Cyber Risk Review
Command Defense
For organizations that want vCISO guidance and full resilience.
$129
Per user/month
$129/user/mo, $3,500/mo billing minimum
Everything in Advanced, plus:
Endpoint + cloud backup
Backup monitoring + test restores
Quarterly vCISO strategy sessions (up to 8 hrs/year)
Annual external penetration test per 12‑month term (up to 10 external IPs)
Incident Response (IR) retainer: +10 hrs/year, priority response, discounted IR rates
Not sure which plan fits your needs?
Speak with a security expert to walk through the different plans to see which fits your needs the best.
How the Cyber Defense Suite Works
From first call to fully managed protection in about 1-2 weeks.
STEP 1
Cyber Defense Consultation
What we do
- Spend 30-45 minutes understanding your environment (Microsoft 365 / Google, endpoints, servers), contracts, and risk tolerance.
- Map you to the right tier: Core, Advanced, or Command.
- Scope any backup requirements (servers, cloud data) and confirm your monthly investment.
What you do
- Book a time and invite anyone who owns IT, security, or contracts.
- Walk us through how you work today and what you’re worried about.
- Decide on a plan and sign the service agreement.
STEP 2
Onboarding & Hardening (Week 1–3)
What we do
- Deploy endpoint agents to workstations and servers.
- Connect your cloud accounts to our monitoring stack and tune alert thresholds.
- Turn on security awareness training and phishing simulations.
- For Advanced & Command: configure vulnerability scanning and set patch schedules.
- For Command: scope backup targets, configure retention, and run an initial test restore.
What you do
- Provide a user list and device inventory (we’ll give you a simple template).
- Approve maintenance windows and patch policies.
- Let your team know Shadowbear is now watching and protecting your environment.
STEP 3
Ongoing Defense, Reporting & Strategy
What we do every month
- Monitor your cloud and endpoints 24/7 and investigate suspicious activity.
- Include up to 60 minutes of remote investigation for every incident across all tiers.
- Core: keep monitoring, training, and reporting running with minimal disruption.
- Advanced: run scheduled vuln scans, manage patching, and deliver executive‑level reports with clear priorities.
- Command: monitor and test backups, manage your IR retainer, and run quarterly vCISO strategy sessions.
What you do
- Review the reports, approve remediation, and show leadership/auditors you’re in control.
- Bring upcoming changes (new contracts, audits, projects) to your regular review so we can adjust the plan.
No new dashboards to learn. No juggling vendors. One team that sets it up, watches it, and owns the outcomes with you.
How the Cyber Defense Suite Works in the Real World
Here are a few ways small teams like yours use the Shadowbear Cyber Defense Suite to reduce risk without hiring a full security team.
CASE STUDY - GOVERNMENT CONTRACTOR/COMPLIANCE
SPRS score up. Compliance risk down. No security hire needed.
25‑person defense contractor on Advanced Defense
A small defense contractor needed to meet CMMC and NIST 800‑171 requirements to stay eligible for contracts. They had tight audit deadlines and no internal security team.
With the Shadowbear Cyber Defense Suite, they:
- Rolled out monthly security awareness training and phishing tests to all staff
- Deployed continuous log monitoring and incident alerting across Microsoft 365 and endpoints
- Tightened documentation around access control and incident response, mapped to their contracts
They raised their SPRS score by 30 points in a matter of weeks and closed key gaps without adding headcount or buying a pile of extra tools.
CASE STUDY
“Now I sleep at night.” Cyber confidence without hiring a team.
10‑person service business on Core Defense
A small financial service business knew cybersecurity mattered but didn’t have the people, budget, or time to manage it. They weren’t chasing compliance, just trying to avoid becoming the next ransomware headline.
With the Shadowbear Cyber Defense Suite, we:
- Delivered monthly security training and phishing tests to everyone
- Monitored Microsoft 365 for suspicious logins and risky behavior
- Sent simple executive summaries showing what we saw and what we fixed
The owner told us, “Now I know we’re covered, even though I don’t have a security team.”
FAQs
What is the Shadowbear Cyber Defense Suite?
It’s a fully managed cybersecurity program for 10-75 person teams. We monitor your cloud and endpoints 24/7, train your staff, scan and patch vulnerabilities, and (on the Command plan) manage backup and incident response so you don’t have to build an internal security team.
How is this different from regular IT support or my MSP?
Traditional IT keeps things running (password resets, printers, line‑of‑business apps). The Cyber Defense Suite is focused on security only: threat monitoring, training, hardening, backup, and incident response. We can work alongside your existing IT provider or internal IT.
Do I need an internal IT person to use this?
No. Many clients have no IT staff. We’ll walk you through access and approvals, then handle the technical work. If you do have IT, we coordinate with them so they’re not carrying security alone.
What size organizations is this for? What if we have fewer than 10 people?
The Suite is designed for roughly 10-75 users. We have billing minimums (10 users for Core, 15 for Advanced, $3.5k/mo for Command) because the tooling and processes have a fixed cost. If you’re smaller, you can still use the Suite; you just pay the minimum and get “big company” security for a small team.
How do I choose between Core, Advanced, and Command?
- Core if you just need real baseline protection and better behavior from staff.
- Advanced if you care about audits, compliance or contract needs (CMMC / NIST / SOC2 / cyber insurance), or want proactive hardening.
- Command if you want vCISO guidance, managed backup, and an incident response retainer.
On the consult, we’ll map your environment and recommend a tier. You can upgrade as your risk or requirements grow.
Can you help with CMMC, NIST 800‑171, or insurance questionnaires?
Yes. Advanced and Command are built to support those requirements: training, log retention, monitoring, vulnerability management, incident response, and reporting. We’re not your auditor, but we help you actually implement and prove the controls.
What happens if there’s a security incident?
For all tiers, we investigate and include up to 60 minutes of remote investigation per incident at no extra cost. On Command, you also get an annual pool of included incident response hours plus priority handling. If deeper work is needed beyond that, we agree scope and hourly rates before proceeding.
How long is the contract? Can we start month‑to‑month?
The Suite is sold on a 12‑month initial term because there’s real upfront work. We include a 90‑day performance‑based exit if we materially miss agreed SLAs. After the first year, terms are more flexible. If you truly need month‑to‑month, we can discuss it at a higher price point.
How long does onboarding take? Will it disrupt our team?
Most clients are fully onboarded in 1-2 weeks. We do the heavy lifting off‑hours as much as possible. Your team mainly needs to: approve access, install agents, and attend a short kickoff; day‑to‑day work shouldn’t be disrupted.
Can you work with our existing tools (Microsoft 365, backup, etc.)?
Yes. We standardize on a proven security stack so we can support it well, but we’ll integrate with your existing Microsoft 365 / Google environment and coordinate with any current backup or IT tools. Part of the consult is deciding what we keep, what we replace, and how to transition smoothly.