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Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today. Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your address, SSN, and credit …

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IT Services

Effectively Manage Your IT Services with These Simple Tips

Managing IT services can feel overwhelming. With so many components to consider, from infrastructure to cybersecurity, it’s easy to miss important details. But don’t worry, there are simple tips you can follow to keep things running smoothly. Optimizing your IT infrastructure is a crucial first step. This includes assessing your current equipment and upgrading outdated …

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Watch Out for Google Searches – “Malvertising” Is on the Rise!  

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other …

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Cyber Experts Say You Should Use These Best Practices for Event Logging

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one that not every business owner …

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7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without …

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Free call center customer service business solutions vector

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and …

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Cybersecurity

Cybersecurity Basics: What Every Business Needs

Cybersecurity might seem like a complex topic, but it’s essential for every business, big or small. Without proper security measures, your business is exposed to numerous risks. These include data breaches, financial losses, and even damage to your reputation. Investing in cybersecurity can help protect against these threats and bring peace of mind to both …

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