Managed IT Services

Proactive IT Management. Expert Support. Fully Handled.

Technology powers your business — but managing it shouldn’t distract you. Shadowbear delivers fully managed IT services that keep your systems stable, secure, and supported. We don’t just react to issues — we prevent them.

IT Consulting & vCIO Services

Strategic IT Leadership — Without Full-Time Overhead

IT Budgeting & Planning

We help align your technology investments with business goals and long-term growth.

Security Policy Development

Create and maintain strong security policies that meet both operational and compliance needs.

Compliance Advisory

Guidance for meeting HIPAA, PCI, CMMC, or other industry regulations.

Technology Roadmapping

Plan for growth with a clear technology roadmap customized for your business.

Endpoint Security & Device Management

Protect Every Device — Onsite or Remote

Vulnerability Scanning

We continuously scan all workstations and servers for known vulnerabilities and risks.

Patch Management

Critical security updates are automatically deployed to prevent exploitation of known threats.

Device Inventory Tracking

Complete visibility into every system, device, and asset under management.

Device Encryption & Hardening

We enforce security configurations and encryption policies to protect data at the device level.

IT Projects & Implementations

Build IT Infrastructure That Grows With You

Cloud Migrations

Seamless moves to Microsoft 365, Google Workspace, or cloud-hosted systems — fully managed.

Network & Wi-Fi Design

We plan, configure, and optimize your network infrastructure for speed, stability, and security.

Hardware Rollouts

From server installs to workstation upgrades, we handle hardware deployments end-to-end.

Business Continuity Planning

Disaster recovery, data backup, and continuity solutions to keep your business running through any event.

IT Support & Helpdesk

Fast, Human Support — When You Need It

Helpdesk Assistance

Our expert support team responds quickly to resolve technical issues and keep your business running smoothly.

User Onboarding & Offboarding

We handle account setups, email access, permissions, and device provisioning for new hires and departing staff.

Software & Vendor Management

We coordinate directly with your software vendors to resolve issues and manage licensing, so you don’t have to.

Email & Productivity Suite Support

We fully manage Microsoft 365, Google Workspace, and other SaaS platforms to keep your team productive.

Real Businesses. Real Results.

You don’t need a full-time cybersecurity team to meet high standards. Here’s how two very different businesses are using Vanguard Watch to protect what matters most.

CASE STUDY

Government Contractor Improves SPRS Score

A small defense contractor needed to meet CMMC and NIST 800-171 requirements to stay eligible for future federal contracts. With no internal security team and tight compliance deadlines, they turned to Vanguard Watch.

We handled the onboarding, provided monthly security awareness training, implemented ongoing log monitoring, and helped improve documentation around access control and incident response. Within weeks, they increased their SPRS score and reduced compliance risk—without hiring new staff or buying multiple tools.

CASE STUDY

Small Business Gains Cyber Peace of Mind

A local service business with fewer than 10 employees knew cybersecurity was important, but didn’t have the personnel or bandwidth to handle it. They weren’t chasing government contracts—just trying to avoid becoming the next ransomware headline.

With Vanguard Watch, we rolled out hands-free training for their staff, set up monitoring on their Microsoft 365 accounts, and began sending simple monthly reports. The business owner now feels confident they’re protected and supported, even without technical expertise on staff.

Take IT Off Your Plate

Whether you need full IT management, project execution, or consulting expertise — Shadowbear is ready to handle your technology so you can focus on growing your business.